A whole world of protection in your little hands
Amp up Your Privacy Settings
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- Don’t use easy information, such as your birthday or your spouse's name, for your online password, Visa Debit Card PIN or your PIN for our automated telephone banking.
- Never give out personal information online or over the phone unless you have initiated the contact. If someone calls you and asks for your Social Security number or PIN, it is 100% never us. We’ll never ask you for that kind of info.
- Don't include information such as your driver's license or Social Security number on your pre-printed checks.
- Store new and cancelled checks in a secure (preferably locked) place and shred unnecessary financial documents.
- Consider signing up for a check safekeeping service, which allows your financial institution to keep a copy or digital image of all checks for seven years instead of sending them back with the account statement.
- Avoid writing your account number on envelopes or other items that may be thrown away later. Some shady characters go through the trash looking for this kind of info.
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Protect Your Cards
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Select a unique Personal Identification Number (PIN) that isn’t easily identifiable (e.g., birth date, phone number). If you have multiple cards, have multiple PINs.
- Memorize all PINs, such as your ATM or debit card PIN and online passwords. Don’t keep them with you in your wallet or an obvious place like your home office desk.
- Keep a list of your card account and customer services numbers in a safe place in case your cards are lost or stolen.
- When you’re online shopping, don't provide your personal or financial information until you’ve checked for indicators that the site is secure. Example: a lock icon on the browser's status bar or a website URL that begins "https:" (the "s" stands for "secure").
- Monitor your card transaction activity on your bank statements and check in online as often as you can.
- As soon as you get your card, sign the back.
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Report suspicious card activity, or lost/stolen Andigo cards at 847.576.5199 or toll-free at 877.270.6392.
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Check Your Mail
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- If you stop receiving bills, statements or other monthly mailings, or if a bill is not received when expected, it may be an indication that your mail is being intercepted, and you should call the company just to be sure.
- Swing by your mailbox to pick up your mail every day, and use a locking mailbox if possible.
- Send outgoing financial mail from a secured mailbox or a post office; avoid leaving checks or personal mailings in your home mailbox. Never send cash through the mail.
- Consider signing up for a check safekeeping service, which allows your financial institution to keep a copy or digital image of all checks for seven years instead of sending them back with the account statement.
- Shred all unwanted financial mail - even those preapproved offers for credit cards, convenience checks or loans.
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