Updated: April 30, 2020
Update on our branches
If you need to visit one of our branches, ATMs and drive ups are a useful option you may utilize. Member Services Representatives are available at our drive ups in Carol Stream, Schaumburg and Streamwood from 8 am to 6 pm Monday through Friday and 8 am to 2 pm on Saturdays. We also are available by phone Monday through Saturday from 7:30 am to 10 pm at 847.576.5199 or toll-free at 877.270.6392. 24/7 access, of course, also is available at andigo.org.
We’re always here for you
President and CEO
Tips For These Stressful TimesAndigo has a variety of products to assist you during a financial crunch, including low loan rates and refinancing options. Call us or send us a secure message to see how we can best help you.
Paying bills and loans
If you find you’re having trouble making bill or loan payments on time, we suggest contacting your lenders, loan servicers and other creditors to see what accommodations they can make. Meanwhile, be prepared to explain your financial and employment situation, how much you can afford to pay, when you’re likely to be able to restart regular payments. Also, be ready to discuss your income, expenses and assets.
Repayment of student loans can also be addressed at this time.
- If your loan is held by the federal government, your payments are postponed with no interest until September 30, 2020.
- For other kinds of student loans, contact your student loan provider to learn about your options.
What about mortgages?
If you are unable to pay your mortgage, or can only pay a portion of your mortgage, contact your mortgage servicer immediately to discuss potential options. If you have a mortgage through Andigo, you can find additional details regarding help here.
For federally-backed mortgages, the Coronavirus Aid, Relief, and Economic Security (CARES) Act has some relief options such as a foreclosure moratorium and forbearance. Visit the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov to learn more.