Updated: April 3, 2020
I hope this message finds you and your loved ones safe and healthy. As we all experience the profound effects of the COVID-19 pandemic on our families, our friends, our communities, on our local businesses, and on the people we work with, I want you to know our focus on serving you remains strong.
To protect your health and the health of our people, we will continue to provide branch service exclusively through our drive-up facilities at our Carol Stream, Schaumburg and Streamwood branches through at least April 30, 2020. The drive-ups are open Monday through Friday from 8 am to 6 pm and Saturday from 8 am to 2 pm.
For general account information, including balances, transfers and statement requests, automated telephone banking is available 24/7. Our member service team is also available by phone Monday through Sunday, 7:30 am to 10 pm, at 847.576.5199 or toll-free at 877.270.6392.
I encourage you to continue accessing your account at any time using Andigo’s mobile and online banking. You can deposit checks, view transactions, check balances, make transfers, make your Andigo loan payments, make your Andigo credit card payment, pay your bills online, ask us questions securely and more. And you don’t need to leave home to do it.
While the world around us is changing rapidly, I want you to know that our commitment to you has not changed. We are here to be help you live a better life.
We have been here for 81 years by managing the credit union in a prudent manner, and by always focusing on what’s best for our members. Andigo is strong, and your funds are safe and secure. Your accounts are federally insured by the National Credit Union Administration up to $250,000. Andigo also oﬀers Excess Share Insurance (ESI) which provides up to an additional $250,000 of coverage.
Have faith. This will pass. If we can be of service to you during these challenging times, please let us know.
President and CEO