Updated: June 22, 2020

What We're Up To For You
Out of continued coronavirus-related concerns for the health and well-being of our members and staff, Andigo’s lobbies are open by appointment only for complex member transactions such as coin services, safe deposit box access, Visa gift cards, money orders, and cashier's checks. Go to andigo.org/visit to schedule an appointment. 
 
We're still open!
Meanwhile, our ATMs and drive ups remain open and able to complete the majority of your banking needs. Member Services Representatives are on-hand in our drive ups in Carol Stream, Schaumburg and Streamwood from 8 am to 6 pm Monday through Friday and 8 am to 2 pm on Saturdays. We are also available by phone Monday through Saturday from 7:30 am to 10 pm at 847.576.5199 or toll-free at 877.270.6392. As always, 24/7 access is available by logging on to andigo.org.

Things that haven’t changed
Rest assured that your money is safe, secure and federally insured. Andigo is a not-for-profit financial institution owned by members like you. We don't answer to Wall Street investors or worry about generating returns for stockholders. We are invested in the local community and local businesses. Our first concern is providing high-quality services and products to our members at the most affordable rates possible.

Please take care of yourself and those around you, and feel free to contact us for any assistance.

We’re here to help.

Tips For These Stressful Times

Andigo has a variety of products to assist you during a financial crunch, including low loan rates and refinancing options. Call us or send us a secure message to see how we can best help you.
Paying bills and loans
If you find you’re having trouble making bill or loan payments on time, we suggest contacting your lenders, loan servicers and other creditors to see what accommodations they can make. Meanwhile, be prepared to explain your financial and employment situation, how much you can afford to pay, when you’re likely to be able to restart regular payments. Also, be ready to discuss your income, expenses and assets.

Student loans
Repayment of student loans can also be addressed at this time.
  • If your loan is held by the federal government, your payments are postponed with no interest until September 30, 2020.
  • For other kinds of student loans, contact your student loan provider to learn about your options.

What about mortgages?
If you are unable to pay your mortgage, or can only pay a portion of your mortgage, contact your mortgage servicer immediately to discuss potential options. If you have a mortgage through Andigo, you can find additional details regarding help here.

For federally-backed mortgages, the Coronavirus Aid, Relief, and Economic Security (CARES) Act has some relief options such as a foreclosure moratorium and forbearance. Visit the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov to learn more.