Privacy

FACTS WHAT DOES CONSUMERS COOPERATIVE CREDIT UNION (CCU) AND ANDIGO, A DIVISION OF CONSUMERS CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • credit history and credit scores
  • employment information and payment history

When you are no longer our member, we continue to share your information as described in this notice.


How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Consumers Cooperative Credit Union (CCU) and Andigo, a division of Consumers Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Consumers Cooperative Credit Union (CCU) and Andigo, a division of Consumers Credit Union share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes —
to offer our products and services to you
Yes No
For joint marketing with other financial companies — Yes No
For our affiliates' everyday business purposes —
information about your transactions and experiences
No We don't share
For our affiliates' everyday business purposes —
information about your creditworthiness
No We don't share
For our affiliates to market to you No We don't share
For non-affiliates to market to you No We don't share

Questions? Call us at 877-275-2228, or visit us online at myconsumers.org (Consumers Credit Union). Or call us at 847-576-5199, or visit us online at andigo.org (Andigo, a division of Consumers Credit Union).

Who we are
Who is providing this notice? Consumers Cooperative Credit Union (CCU) and Andigo, a division of Consumers Credit Union.

What we do
How does Consumers Cooperative Credit Union (CCU) and Andigo, a division of Consumers Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Consumers Cooperative Credit Union (CCU) and Andigo, a division of Consumers Credit Union collect my personal information? We collect your personal information, for example, when you
  •  open an account or seek advice about your investment
  • give us your income information or apply for financing
  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing? Federal law only gives you the right to limit:
  • sharing for affiliates' everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Consumers Cooperative Credit Union (CCU) and Andigo, a division of Consumers Credit Union does not share with our affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Consumers Cooperative Credit Union (CCU) and Andigo, a division of Consumers Credit Union does not share with our nonaffiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance and investment companies and other financial service providers.

© 2020 CUNA Mutual Group. All rights reserved.  April 2020