Lots of questions. All the answers.

Search by keyword or keyword(s) in our help center for answers to your questions. Or, send us a secure message via online banking if you can’t find what you’re looking for. We’ll get you on your way ASAP. 

Checking & Savings Accounts

How can I find out my account balance?

Your account balance is available to you any time, a number of ways:

  • Online banking
  • Text banking (text BAL to 226563)
  • An ATM
  • Automated telephone banking to access your accounts 24-hr. 7 days a week at 847.576.2100 or toll-free 877.270.6392 (option 1, 2).
  • Call us at 847.576.5199 or toll-free 877.270.6392 (option 1, 2)

How do I print my Andigo statements?

1. Acquire a printer
2. Log into online banking
3. Select Accounts
4. Select eStatements
5. Choose an account and statement date
6. Select "View Statement
7. A PDF will load and from there you can select the print icon to print your statement

What color ink should I use to endorse my checks?

You were the kid who brought an apple for the teacher, weren't you?

This is a brownie points question if we've ever heard one, but it's a good one and there's most certainly an answer: When you're writing or endorsing a check, we'd love you to use a dark permanent ink, preferably black.

How do I make deposits into my account?

Set up direct deposit with your employer:

  • Use our app's mobile deposit feature
  • Visit any of our branches
  • Use any deposit-taking ATM
  • Visit any shared branch Location
  • Go snail mail by sending your a check with your deposit information to Andigo's Main Office location at 1310 N Meacham Road, Schaumburg, IL 60173. Please endorse the check(s) by adding the text "FOR DEPOSIT ONLY" above your signature and Andigo account number.

How do I start direct deposit to my account?

Go through your company's HR or payroll department. Just give them Andigo’s routing number (271984311) and your account number to set things up.

If I deposit a check, when will my funds be available?

Up to $1,500 is typically available the same day if the deposit is on a business day.

Want more info? Check out our Funds Availability policy.

How much money do I need to open a savings account?

Just five bucks. Literally $5.00!! That's less than that burrito you're craving for lunch. That $5 will open an Andigo savings account, which establishes and maintains your Andigo membership.

How do I open an Andigo checking account?

The easiest way is probably to open an account online, but you can also just give us a call at 847.576.5199 or toll-free 877.270.6392. Either way, you'll be good to go in no time!

How do I open a savings account?

The easiest way is probably to enroll online, but you can also just give us a call at 847.576.5199 or toll-free 877.270.6392. We'll open that account up in minutes!

How do I order checks?

For first-time orders or your first order in a the last 13 months, call us at 847.576.5199 or toll-free 877.270.6392, and we will be happy to order checks for you.

If you're an old pro, follow these instructions:

  • Log into your account
  • Select "Account Services" on the left menu bar
  • Click "Order More Checks"
  • Click on the account you'd like checks for and follow the corresponding instructions

How do I qualify for a Coverdell Education Savings Account?

  • Meet the income qualifications: adjusted gross income must be below $110,000 for single or $220,000 for married filing jointly
  • Contribute no more than $2,000 annually per individual beneficiary
  • Use benefits for elementary, secondary or even higher education expenses at an eligible educational institution
  • Enjoy tax-free distributions when you use them for qualified education expenses such as tuition, books, fees, etc. (consult your tax advisor for details)
  • Designate a beneficiary who is under age 18 or is special needs
  • Distribute the balance of the account before the beneficiary reaches age 30 or roll over to another Coverdell account for another family member

How can I save with a Coverdell Education Savings Account?

Coverdell Accounts are available as both money market accounts or certificates — which means flexibility to choose what works best for you.

  • An IRA money market account offers you the option of adding contributions anytime you want (made even simpler with automatic transfers from your checking account).
  • An IRA certificate lets you make a lump sum deposit of $250 or more to open your account and lock in the rate for a specified term.
  • Consumers Financial Group Financial Professionals offer mutual funds plus other investment options if you’re looking for a potentially higher rate of return. Set up an appointment with Wealth Management today.

What types of savings accounts does Andigo offer?

We have a bunch, since our members are saving for different reasons. Whether you're looking for a personal savings, business savings, or money market account, all our services come with competitive rates and opens the door to a lifetime of Andigo benefits. Go check out more savings specifics.

How do I withdraw money from my savings account?

Four ways:

  1. Visit an ATM near you and use your check card to make a withdrawal
  2. Log in to your Andigo account and request a bank check by sending us a secure message
  3. Call us at 847.576.5199 or toll-free 877.270.6392 to request that we mail you a bank check
  4. Visit us at an Andigo branch or a shared branch location and make a withdrawal in person