Quickly contact us

If you want to send a secure message, log into online banking. Otherwise, fill out this form but don’t include personal information like your account number, Social Security number or PIN. Just to be safe

contact form

Hop on the phone

Call center support is available Monday – Sunday, 7:30 am to 10 pm. Call us at 847.576.5199 or toll-free at 877.270.6392.

  • Our full-service Member Solutions team is available during business hours on weekdays (Monday – Friday: 7:30 am to 5:30 pm). 
  • Limited* call center support is available after-hours, on weekends and during instances of higher-than-expected call volume.

*General account information, including balances, transfers, loan payments and online banking password assistance. All other inquiries will be addressed by our Member Solutions team the following business day.

Drop into a branch

Come for the lollipops, stay for the company.


Report a lost card or shady account activity

If your Andigo Visa credit or ATM card was lost or stolen, call Identity Theft Assistance right away

  • 847.576.5199
  • 877.270.6392 (toll free)

If you’ve received a suspicious or fraudulent email claiming to be Andigo but looks more like some shady character sent it trying to get your account information, forward to abuse@andigo.org and we’ll get to the bottom of things.

Remember, we will never ask for your account number, social security number or PIN in any email we send you. If you’re ever unsure, just give us a call: 847.576.5199.

Questions about credit unions, joining or membership benefits? Already a member and need a form or have a question? Let’s chat!