Quickly contact us

If you want to send a secure message, log into online banking. Otherwise, our call center support is available Monday – Sunday, 7:30 am to 10 pm. Call us at 847.576.5199 or toll-free at 877.270.6392.

  • Our full-service Member Solutions team is available during business hours on weekdays (Monday – Friday: 7:30 am to 5:30 pm). 
  • Limited* call center support is available after-hours, on weekends and during instances of higher-than-expected call volume.

*General account information, including balances, transfers, loan payments and online banking password assistance. All other inquiries will be addressed by our Member Solutions team the following business day.

Drop into a branch

Come for the lollipops, stay for the company. Just make sure to make an appointment first!


Report a lost card or shady account activity

If your Andigo Visa credit or ATM card was lost or stolen, call Identity Theft Assistance right away

  • 847.576.5199
  • 877.270.6392 (toll free)

If you’ve received a suspicious or fraudulent email claiming to be Andigo but looks more like some shady character sent it trying to get your account information, forward to [email protected] and we’ll get to the bottom of things.

Remember, we will never ask for your account number, social security number or PIN in any email we send you. If you’re ever unsure, just give us a call: 847.576.5199.

2021 Andigo Holiday Closings:

  • Martin Luther King Jr. Day: Monday, January 18
  • Presidents Day: Monday, February 15
  • Memorial Day: Monday, May 31
  • Independence Day: Monday, July 5
  • Labor Day: Monday, September 6
  • Columbus Day: Monday, October 11
  • Veterans Day: Thursday, November 11
  • Thanksgiving Day: Thursday, November 25
  • Christmas Day: Saturday, December 25
  • New Year’s Day: Saturday, January 1

2021 Andigo Holiday Eve Hours:

  • Christmas Eve – December 24:
    Lobbies close at 12:00 pm 
    Drive through close at 1:00 pm
    Member Service (877.270.6392) hours
    8:00 am – 1:00 pm
  • New Year's Eve – December 31:
    Lobbies close at 12:00 pm
    Drive through close at 1:00 pm
    Member Service (877.270.6392) hours
    8:00 am – 1:00 pm